PRIVACY POLICY & TERMS & CONDITIONS

Be Well Inland Empire Ketamine Institute
Effective Date: February 12nd, 2026.

Living with depression, anxiety, PTSD, or chronic pain can feel isolating and exhausting — especially when medications or therapy haven’t brought relief.

At Be Well Ketamine Institute, we specialize in helping individuals who feel stuck finally move forward with safe, evidence-based ketamine infusion therapy, delivered with compassion and personalized care.

You deserve to live well, feel well, and Be Well. Be Well Inland Empire Ketamine Institute ("Be Well," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you:

-Visit our website
- Download our educational materials
- Request an appointment
- Submit a contact form
- Communicate with our clinic

By using our website, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

A. Personal Information

When you complete a form, request an appointment, or download a guide, we may collect:

- Full name
- Email address
- Phone number
- Date of birth
- Health-related information you voluntarily provide
- Any information submitted through contact forms

B. Automatically Collected Information

When you visit our website, we may automatically collect:

- IP address
- Browser type
- Device information
- Pages visited
- Cookies and tracking data

3. How We Use Your Information

We use collected information to:

- Schedule appointments
- Respond to inquiries

- Provide requested educational resources
- Improve our website and services
- Send relevant communications (if opted in)
- Comply with legal and regulatory requirements
- We do not sell your personal information.

4. Health Information & HIPAA

If you become a patient, your medical information will be protected in accordance with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

This website Privacy Policy applies only to information collected online and not to protected health information governed under HIPAA, which is covered separately in our Notice of Privacy Practices.

5. Sharing of Information

If you become a patient, your medical information will be protected in accordance with applicable healthcare privacy laws, including the Health Insurance Portability and Accountability Act (HIPAA).

This website Privacy Policy applies only to information collected online and not to protected health information governed under HIPAA, which is covered separately in our Notice of Privacy Practices.

6. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to:

- Enhance user experience
- Analyze website traffic

- Support marketing and advertising efforts

You may disable cookies in your browser settings.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

However, no method of internet transmission is 100% secure.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

9. Your Rights

Depending on your state of residence (e.g., California), you may have rights to:

-Request access to your data
-Request correction
-Request deletion (where applicable)
-Opt out of marketing communications

To exercise your rights, contact us at:

📧 [email protected]
📞 (909) 414-7616

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

11. Contact Us

Be Well Inland Empire Ketamine Institute
215 Cajon St Redlands, CA 92373

(909) 414-7616
[email protected]

TERMS & CONDITIONS

Be Well Inland Empire Ketamine Institute
Effective Date: February 12nd, 2026.

1. Acceptance of Terms

By accessing and using this website, you agree to comply with these Terms & Conditions.

If you do not agree, please do not use this website.

2. Medical Disclaimer

The content provided on this website, including blog posts, downloadable guides, and educational materials, is for informational purposes only.

It is not intended to:

Replace professional medical advice

- Diagnose medical conditions
- Provide treatment recommendations
- Always consult a qualified healthcare provider regarding any medical condition or treatment decision.

Use of this website does not establish a provider-patient relationship.

3. No Emergency Services

This website is not intended for medical emergencies.

If you are experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

4. Appointments & Consultations

Submitting a request for an appointment does not guarantee scheduling or acceptance as a patient.

All treatments require proper medical evaluation and approval by licensed healthcare professionals.

5. Intellectual Property

All website content, including:

- Text

- Graphics
- Logos
- Images

- Educational materials

is the property of Be Well Inland Empire Ketamine Institute and may not be copied, reproduced, or distributed without written permission.

6. User Conduct

You agree not to:

- Submit false information
- Use the website for unlawful purposes
- Attempt to interfere with website security
- Transmit malicious code or harmful content

7. Limitation of Liability

Be Well Inland Empire Ketamine Institute is not liable for:

-Any damages resulting from use of this website
-Decisions made based on website content
-Technical interruptions or website errors

Use of this website is at your own risk.

8. Third-Party Services

We may use third-party services for scheduling, payment processing, or marketing. We are not responsible for the policies or actions of third-party providers.

9. Governing Law

These Terms & Conditions are governed by the laws of the State of California.

Any disputes shall be resolved in the appropriate courts located in California.

10. Modifications

We reserve the right to update these Terms & Conditions at any time. Updates will be posted with a revised effective date.

11. Contact Information

Be Well Inland Empire Ketamine Institute
215 Cajon St Redlands, CA 92373
(909) 414-7616
[email protected]